Affiliate and Club Earnings Terms

These terms govern your participation in the Sharkling affiliate and club-owner revenue-share programs operated by Heap Labs LLC (“Heap Labs”, “we”, “us”). By applying to or participating in the program, you agree to these terms and our Terms of Service. By earning through either program, you agree to these terms. If you participate for a company or other organization, you confirm that you have authority to bind it.

• You must be at least 18 years old, able to enter a binding contract, and provide accurate application and payout information.
• Participation is by approval. We may accept or reject an application at our discretion, and approval cannot be transferred to another person or business.
• You are responsible for complying with advertising, endorsement, privacy, tax, and other laws that apply to your promotions and commissions.
• You must clearly disclose your affiliate relationship wherever you promote Sharkling, in a way that is easy for your audience to notice and understand.

For each valid referral, we pay 30% of eligible Sharkling subscription payments collected for that customer’s first 12 distinct paid service months. Months without a successful paid period do not use the allowance; overlapping plans count as one paid month. The allowance does not restart if the customer cancels, resubscribes, changes plans, or moves between web, iOS, and Android. An annual payment can use up to 12 paid months at once and earns its commission when collected. A later refund, reversal, or dispute cancels the related commission but does not restore or extend the 12-paid-month allowance.

Eligible payments include qualifying subscriptions bought through Sharkling’s web checkout, Apple App Store, and Google Play. Commission is calculated on the subscription price actually collected, after discounts, refunds, taxes, and payment processor or app-store fees.

Commissions remain pending for a 30-day hold after the associated payment is collected. If a payment is refunded, reversed, disputed, charged back, or found to be fraudulent, its commission is cancelled. If we already paid that commission, we may deduct it from future commissions. We will investigate disputed adjustments in good faith if you contact us.

A club owner earns 10% of eligible subscription payments for the life of a subscription when that customer’s primary club was the owner’s club at the subscription’s first paid period. Changing primary clubs later does not move an existing subscription’s share; a new subscription uses the customer’s primary club when that new subscription begins. If club ownership transfers, future payments go to the new owner; prior earnings and later adjustments to those prior payments stay with the owner who originally earned them. The same eligible-payment and refund rules above apply to web, iOS, and Android subscriptions.

For a subscription that was already active when this program took effect, the customer’s primary club on the effective date is its starting attribution. The share applies only to eligible payments collected after the program takes effect; it is not retroactive.

Club ownership and affiliate participation may overlap. If a club owner is also the valid referring affiliate, the 10% club share and the 30% affiliate commission stack during the customer’s first 12 months. After that, the 10% club share continues for the life of the attributed subscription.

• Referrals must use your unique affiliate link and create a Sharkling account within 60 days of the recorded click.
• Once a qualifying account is attributed to you, that attribution applies if the customer later upgrades, including from another device, subject to the 12-month commission period.
• Our tracking records control attribution. If more than one affiliate promotes the same customer, credit goes to the affiliate recorded by our system for the qualifying signup.
• Self-referrals, duplicate or fake accounts, purchases made on behalf of another person, and transactions generated through fraud or manipulation are not eligible.
• Blocking cookies or scripts, clearing browser data, using a different email, or other technical or user actions may prevent attribution. We may correct a clear tracking error when reliable evidence is available.

You may not:

• Make false, misleading, or unsubstantiated claims about Sharkling, its pricing, results, endorsements, or relationship with you.
• Send spam or unsolicited messages, use deceptive redirects, cookie stuffing, forced clicks, adware, pop-ups, or any method that attributes people without an intentional click.
• Bid on Sharkling, Heap Labs, or confusingly similar terms in paid search, or use those names in domains, social handles, app names, or ads that imply you are Sharkling.
• Post unauthorized coupon or discount claims, impersonate Sharkling, or copy our site in a way that could confuse visitors about who operates it.
• Promote Sharkling through illegal, hateful, sexually explicit, violent, deceptive, or rights-infringing content, or present Sharkling as a gambling operator or a way to guarantee poker winnings.
• Offer cash back, rewards, or other incentives for using your link unless we approve the promotion in writing.

Approved commissions are paid monthly through the payout methods we support through Stripe Global Payouts. Sharkling supplies first-party attribution and tracks fee-adjusted affiliate commissions and club shares across web, iOS, and Android. You are responsible for keeping your identity and payout details current and for all taxes, reporting, fees, and currency conversion costs that apply to your commissions. A payout can convert Sharkling’s USD funding balance into the bank account’s supported local currency; Stripe’s quote controls the exchange rate and payout fee shown in the payout record. We may hold a payout while we verify eligibility, investigate suspicious activity, or obtain information required by law or a payment provider.

You or Heap Labs may end your participation at any time by written notice. We may suspend links, hold commissions, or terminate immediately for a breach of these terms, fraud, manipulation, legal or reputational risk, or conduct likely to harm Sharkling or its users. When participation ends, you must stop presenting yourself as a Sharkling affiliate and remove affiliate links and program materials when reasonably practical. Program perks, including complimentary Premium+, also end.

If participation ends without a breach, valid referrals attributed before termination continue earning commission for their original remaining 12-paid-month allowance. Approved commissions remain payable on the normal schedule. If we terminate for fraud or a material breach, commissions tied to that conduct, including unpaid future commissions, are void. Sections that logically continue after termination, including refund adjustments and taxes, remain in effect.

We may change commission rates, attribution rules, or these terms by giving reasonable notice by email, through the affiliate dashboard, or on this page. Changes apply prospectively unless a change is needed sooner to prevent fraud, comply with law, or address platform abuse. Continued participation after the effective date means you accept the updated terms.

Questions about the program or a commission adjustment? Email support@heaplabs.co.